Operations & business support
Organize workflows, strengthen documentation, and support the administrative systems that keep a business moving.
Miami · Operations / Technology / Design
Make the complex
work beautifully.
I’m Rafael Añazco. I bring business operations, technology, and creative thinking together to help people work with more clarity and confidence.
Business understanding. Practical execution.
Business + technologyA connected approach
Miami, FloridaProfessional home base
English & SpanishClear communication
01 / Services
Practical expertise.
Across your business.
Better operations depend on the people, processes, and tools behind them. My work brings those pieces together.
Accounting & administration
Bring structure to accounting processes, accounts receivable, business records, and everyday administrative work.
Technology & software training
Learn the tools you actually use, with practical guidance adapted to your tasks, confidence level, and team.
Design & digital presence
Connect visual communication with the practical side of websites, business profiles, content, and digital publishing.
02 / Background
A business perspective.
A technical mindset.
SERVPRO of Miami Beach
Office management & franchise administration
Digital publishing
Publisher and developer · Open Book by Raquel Glottman, 2011
Creative & technical work
Accounting, operations, graphic design & web development
My background connects the administrative, technical, and creative sides of a business. At SERVPRO of Miami Beach, my responsibilities span accounting and accounts receivable, hiring, onboarding, office training, documentation, and compliance coordination.
Alongside business administration, my work includes graphic design, web development, and digital publishing. That range helps me understand both what a business needs and how its tools should support the people doing the work.
Connected thinking
Look at the workflow as a whole, from the business requirement to the tools and documentation.
Hands-on guidance
Turn explanations into practical steps people can use in their day-to-day work.
03 / Training
Your tools.
More confidence.
Focus on one application or combine several into a learning program built around your work. Explore the topics below.
Microsoft 365 & collaboration
Word, Excel, PowerPoint, Outlook, OneDrive, Teams, and SharePoint. Work through document creation, everyday productivity, communication, and file collaboration.
Business profiles & social platforms
Google Business Profile, Facebook and Meta Business Suite, Instagram, LinkedIn, X, and YouTube. Profile setup, content, management, and platform fundamentals.
Adobe Acrobat & document workflows
PDF creation, editing, organization, conversion, electronic signatures, and forms.
Xactimate & project documentation
Navigation, project setup, estimating tools, sketches, line items, reports, and documentation.
Video & digital content
Clipchamp editing, branding, audio, transitions, and exports, alongside practical publishing and content workflows.
Everyday technology & security
Desktop and mobile applications, cloud storage, account management, passwords, permissions, and file sharing.
04 / Store
Expertise by the hour.
Support where you need it.
Choose remote support or an in-person session in South Florida. Estimate your service cost, then contact me to discuss your needs and availability.
Remote service
Personalized support delivered remotely.
$50 / hour
Miami-Dade
In-person service in Miami-Dade County.
$100 / hour
Broward & Monroe
In-person service in Broward or Monroe County.
$150 / hour
Estimated service cost · USD
1 hour of remote service at $50/hour.
This is a planning estimate. Scope, scheduling, and payment are confirmed directly before service begins.Discuss this session on LinkedInOnline checkout is not yet available. No payment is collected and no session is booked here.Items coming to the store
Five upcoming listings. Product details and pricing will be announced here.
Listing 01
Details to be announced.
Listing 02
Details to be announced.
Listing 03
Details to be announced.
Listing 04
Details to be announced.
Listing 05
Details to be announced.
05 / Connect
What would you
like to improve?
A workflow, a digital presence, or the way your team uses its tools.
Let’s start with what you need.
Start a conversation
Share the challenge, your priorities, and the kind of support you’re looking for.
Connect with Rafael on LinkedInMiami, Florida · English & Spanish